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Privacy Policy

Last Updated: September 8, 2026

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Quality Electrical Solution, LLC (“we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at https://www.go-qes.com/ (the “Site”) or contact us for electrical services.

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Please read this policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access or use the Site.

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1. Information We Collect

We collect information that identifies, relates to, or could reasonably be linked with you (“Personal Information”).

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A. Information You Voluntarily Provide

When you submit an inquiry, request an estimate, or communicate with us through our website, we may collect personal details including:

  • First and last name

  • Email address

  • Phone number

  • Service address or general location

  • Project details, questions, or comments submitted via our contact form

 

B. Information Collected Automatically

When you navigate the Site, certain information about your device and browsing activity is automatically recorded through cookies, web beacons, and tracking scripts:

  • IP address and general geographic location

  • Browser type, version, and operating system

  • Referring website URLs and exit pages

  • Date/time stamps and browsing paths on our Site

 

2. Third-Party Services and Tracking Technologies

We use several trusted third-party tools to host our website, analyze traffic, handle user inquiries, and manage cookie consent:

  • Wix (Hosting & Content Management): Our website is built and hosted on the Wix platform. Wix provides infrastructure, cloud storage, and security for our site. Wix may collect diagnostic and technical data in accordance with their privacy practices.

  • Cognito Forms: We utilize Cognito Forms to power our online contact and quote request forms. Information you submit through these forms is transmitted securely and stored to allow our team to review and respond to your request.

  • Google Tag Manager & Google Analytics: We use Google Tag Manager to deploy code snippets and Google Analytics to track and analyze website traffic, visitor interactions, and overall site performance. Google Analytics collects standard internet log information and visitor behavior patterns in an anonymized or aggregated format.

  • Usercentrics (Cookie Consent Management): We implement the Usercentrics Consent Management Platform (CMP) to inform you about the cookies and tracking technologies active on our Site and to obtain your explicit consent where required.

 

3. Cookies and Managing Preferences

Cookies are small data files placed on your device. We use both session cookies (which expire once you close your browser) and persistent cookies (which stay on your device until deleted or expired).

  • Essential Cookies: Necessary for basic website security and core functionality.

  • Performance & Analytics Cookies: Help us understand how visitors interact with our pages (e.g., Google Analytics).

 

Managing Your Preferences:

You can manage or adjust your cookie preferences at any time using our Usercentrics Cookie Banner / Preference Center accessible on the Site. You can also configure your web browser to block or delete cookies, though certain features of the Site may not function properly without essential cookies.

 

4. How We Use Your Information

We use the information we collect for business and operational purposes, including to:

  • Respond to your inquiries, schedule consultations, and provide electrical quotes or services.

  • Communicate with you regarding updates, follow-ups, or customer service requests.

  • Monitor, maintain, and optimize website functionality and performance.

  • Detect, prevent, and address technical issues, fraud, or unauthorized activity.

  • Comply with applicable legal, licensing, and regulatory obligations.

 

5. Sharing and Disclosure of Information

We do not sell, rent, or trade your personal information to third parties. We may disclose your information under the following circumstances:

  • Service Providers: To third-party vendors and contractors (such as Wix, Cognito Forms, and Google) that perform services on our behalf and are bound by confidentiality standards.

  • Legal Requirements: If required by law, subpoena, or legal process, or if we believe in good faith that disclosure is necessary to protect our rights, safety, or the safety of others.

  • Business Transfers: In the event of a merger, acquisition, reorganization, or sale of assets, your information may be transferred as part of that business transaction.

 

6. Data Security and Retention

We implement administrative, technical, and physical security measures to safeguard your personal data. While we strive to use commercially acceptable means to protect your information, no internet transmission or electronic storage method is 100% secure.

We retain personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, satisfy legal and accounting requirements, or resolve disputes.

 

7. Your Privacy Rights

Depending on your jurisdiction, you may have rights regarding your personal information, including:

  • The right to request access to the personal data we hold about you.

  • The right to request correction or deletion of your personal data.

  • The right to withdraw consent previously provided for non-essential cookies via our consent banner.

 

To exercise any of these rights, please contact us using the details below.

 

8. Children's Privacy

Our Site and services are not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can promptly delete it.

 

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our services, technologies, or legal obligations. When changes are made, the "Last Updated" date at the top will be updated. We encourage you to review this page periodically.

 

10. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

 

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